BISP CNIC & Fingerprint Problems – How to Solve in 2025

Benazir Income Support is an important scheme for the people of Pakistan, which gives money to poor families. This money is very important for them. Through this money, they bear the expenses of their families, send their children to school And they bear the expenses of their children, so it helps them immensely to meet their other needs, but often some people are deprived of this money, which is because their fingerprints do not match or because their CNIC has expired, they do not get the money, which causes them to fall into financial crisis.

These problems often occur with women who do manual labor or do a lot of housework, and elderly people whose fingerprints have disappeared, and those who have lost their fingerprints on their fingers. If the BISP program is showing 938 after the expiration of the CNIC, there is a risk that your payment will be blocked.We have started this guide to solve the problems faced in BISP Verification. In this, we will also tell you and share with you the easy solutions to the problems faced in ISP such as fingerprint mismatch and CNIC expiry.

Common problems faced by BISP members

Women, men and senior citizens enrolled in BISP often have to go through immense difficulties, including issues like CNIC expiry, non-matching of fingerprints, non-payment of money from banks, and namelessness due to glitches in the BISP system and many more are listed below.

• Due to working in the fields or due to old age, the fingerprints on the fingers of the hand are erased, which is why the fingerprints are not tracked on the machine.
• Often, payments are blocked due to the expiration of the CNIC.
• The data of the people does not match with NADRA, due to which their payments are stopped.
• Verification SMS is not received due to wrong mobile number registration
• Often, many people do not receive their payments due to poor internet connectivity at the payment center.\
• Due to the weak internet, NADRA’s fingerprint updates are also not showing in the ISP system.
• Face verification facility is still not available at some payment centers.

Step-by-step guide to correct BISP CNIC & Fingerprint

• Wash hands thoroughly before verification.
  • Wash your hands thoroughly with soap and dry them.
• Update your fingerprints at NADRA before scanning at payment center
  • Go to your nearest NADRA office and take your CNIC with you. Go there and get your fingerprints updated. Wait for 5-7 days and then go to the BISP Payment Platform to get your payment.
• Try to use the non-verification system (NON-BVS).
  • Go to the tehsil level BISP office yourself.
  • Take your husband, son and your CNIC with you.
• If the BISP Khilafat app is available, complete the fee verification process through it.
  • Download the BISP Khilafat app, sign up with your number and CNIC, follow the steps for face verification, or visit our nearest Nadra office.
• Problems encountered in CNIC verification and how to fix them,(938 code expired ID)
  • The problems encountered in CNIC verification actually occur under the famous error 938 and there is no need to worry about them, there are very easy ways to solve them.
    • CNIC not renewed on time
    • The 938 error code means that the data is not matching with the NADRA database.

Where to receive your BISP Payment?

Now that your CNIC and fingerprint verification issues have been resolved, the next step is to receive the BISP Khalifah payment of 13,500 or more. Most people are confused about where to receive this payment and how to avoid the scanner.

Let’s make it super easy for you by following the tips below.

• Use your thumb verification at the ATM to receive your payment at HBL Bank.
• If you are receiving a payment from Bank Alfalah, visit the bank with your CNIC for biometric verification.
• In villages visit BISP Payment Center to receive payments.
• If there is no bank facility in your area or there is no BISP payment center, you can also receive your payment through Easypaisa Jazz Cash.

If you have received a payment message from 8171, always keep it with you and also keep your original CNIC with you.

To check your BISP payment status

• To check status through SMS, send your 13 digit CNIC no to 8171.
• To check status through online portal login with your CNIC+Captcha on 8171.bisp.gov.pk given portal.
• To check status offline go to your nearest tehsil BISP office carrying your CNIC with you.

Tips for getting your BISP payment without any delay

To avoid delaying your BISP payment, follow the following steps:

• Remember your CNIC expiration date and update it before you receive your payment.
• Payment SMS will only come to your registered number. Keep your registered number handy and keep checking your inbox.
• Payment SMS from BISP will be forwarded to you from 8171, so please save every message you receive from 8171.
• Keep this BISP registration slip handy as it may be useful during payment verification.
• Keep checking your fingerprint every 6-12 months to prevent the ATM from being unable to scan your fingerprint at the time of payment.
• It would be better to ask the staff for help than to keep putting up the blocks on your own.
• If you are facing a fingerprint verification issue or 938 code error in your payment verification, then contact the BISP office.

Conclusion

It would be good if you keep checking every month to month  whether your fingerprints are the same or your CNIC has expired. If any of these issues are with you, then there is no need to worry. If you keep checking it every day, you can get it fixed in time from the Nadra Office and if you are facing Non-BVS Form issues you can also fix it free and easily. And if you want to fix the 938 code error, then there is no problem with that either. You can get it fixed easily and free of charge.

Just keep the following things in mind.

• Don’t let your CNIC get outdated, keep it up to date.
• Keep checking your fingerprints and update them if necessary.
• When you face any kind of problem, contact the BISP Tehsil office.
• The BISP payment program is completely free. Do not submit any kind of payment to any agent as a bribe.
• Stay in touch with the official portal of the BISP Payment Program and 8171.