CM Punjab Complaint Cell WhatsApp Number & Helpline Guide
In Punjab, if someone has a problem with any government department or service, now it is easier to report it. Chief Minister Maryam Nawaz Sharif has started a new system called the CM Punjab Complaint Cell. The main goal of this cell is to help people solve their issues quickly without any trouble or needing a reference. Before, people had to visit offices again and again. But now, they can just call, email, or use the online system to send their complaints. One question that many people are asking these days is:
“What is the CM Punjab Complaint Cell WhatsApp number?”
In this article, we will explain everything in detail — how to file a complaint, what the helpline numbers are, whether there is a WhatsApp number or not, the official contact details, and how the complaint system works. We will also include some extra details that many other websites didn’t cover.
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What is CM Punjab Complaint Cell & Why It Matters
The CM Punjab Complaint Cell is a service started by the Government of Punjab to listen to the problems of the people. If someone faces a problem in a government office, school, hospital, transport, or any other public service, they can report it directly to the Chief Minister’s team. This system makes sure that your voice reaches the right people.
This complaint cell is very important because it helps make the government more honest, transparent, and people-friendly. Many people in Punjab live in villages or faraway places where it is hard to reach government officers. But through this cell, anyone can now call or message and tell their issue.
Here are some things the CM Complaint Cell can help with:
| Type of Problem | Can You Report It? |
|---|---|
| Government employee misbehaving | ✅ Yes |
| Delay in service or payment | ✅ Yes |
| Problem in hospitals or schools | ✅ Yes |
| Corruption or bribery | ✅ Yes |
| Suggestions or feedback | ✅ Yes |
| Private company issues | ❌ No |
This system was made to help normal people, especially those who don’t have big connections or power. Now every citizen, rich or poor, has the right to complain and expect a solution.
CM Punjab Complaint Cell WhatsApp Number & Helplines
Many people search online asking, “What is the CM Punjab Complaint Cell WhatsApp number?” But till now, there is no official WhatsApp number announced by the Punjab government to directly send complaints to the CM Office.
However, this does not mean you cannot complain. The government has given many other ways that are fast and easy. You can call, send an email, or use the online portal and even a mobile app to report any issue.
Here are the official helpline numbers and contact details:
| Service Type | Number / Contact | Timing |
|---|---|---|
| Main Complaint Helpline | 1100 | 24/7 (All day) |
| Appointment Booking | 1076 | 9:00 AM – 5:00 PM |
| Emergency Help (Roads, Police, etc.) | 1124 | 24/7 |
| Toll-Free Number (Extra) | 0800-02345 | 24/7 |
| Email (General Queries) | esewa-punjab@punjab.gov.in | Anytime |
| Email (Backup Contact) | dipr@punjab.gov.in | Anytime |
If in the future, the official WhatsApp number is launched by the government, it will be available on the Punjab Government’s official website or in the Connect Punjab mobile app.
Tip:
Some citizens have reported using WhatsApp chatbot support at 98555-01076, but this is related to Connect Punjab App, and not directly the CM’s WhatsApp. So please be careful with numbers shared on social media unless confirmed by official sources.
Also Read: CM Punjab E-Taxi Program 2025 – Free Electric Taxis Revealed
How to File a Complaint with CM Punjab – Step by Step Guide
Filing a complaint to the CM Punjab Complaint Cell is very simple. You don’t need to go to any office or wait in long lines. You can do it from your home using your mobile, computer, or by calling the helpline.
Follow these easy steps:
1. Call the Helpline
- Dial 1100 from any phone.
- A representative will ask your name and problem.
- They will note down your complaint and give you a complaint number.
2. File Online Through Portal
You can also submit your complaint through the Connect Punjab website:
Step-by-step:
- Go to https://connect.punjab.gov.in
- Click on “Grievance” or “Complaint”
- Fill in your name, CNIC, mobile number, and your issue
- Upload any proof (photo or document)
- Click Submit
You will receive a tracking number to check your complaint status later.
3. Use Mobile App
You can install the Connect Punjab app from Google Play Store or Apple Store.
- Open the app
- Go to Grievance Section
- Fill in your complaint
- Submit and save your tracking ID
4. Send an Email
If you cannot call or access the app, just send your complaint through email.
Use this form To: esewa-punjab@punjab.gov.in
Subject: Complaint Against [Department Name]
Dear Sir/Madam,
My name is [Your Name], and I want to report a problem regarding [issue].
Details: [Explain the full issue briefly]
CNIC: [Your CNIC]
Mobile Number: [Your Number]
Thank you
You can also CC (send copy) to dipr@punjab.gov.in.
Helpful Tip:
Always write your complaint clearly, add your real contact number, and keep a copy of the complaint ID or email. This helps in tracking your case.
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CM Punjab Complaint Cell Address & Contact Details
If someone wants to visit the office or send a letter directly, the CM Punjab Complaint Cell also has official addresses and phone numbers. These offices are located in Lahore, and they handle public complaints, letters, and follow-ups.
Here are the complete contact details:
Official CM Office Addresses
| Office Type | Address |
|---|---|
| Main Office | 8 Club Road, GOR-I, Lahore |
| Permanent Office | 180-181-H, Model Town, Lahore |
| Public Support Office | Plot D-241, Industrial Area, Phase 8B, Sector 74, Mohali |
Phone Numbers
| Department | Contact Number |
|---|---|
| CM Secretariat (Lahore) | 042-99205562, 042-99205563 |
| General Helpline | 1100 |
| Appointment Support Line | 1076 (9:00 AM to 5:00 PM) |
| Emergency Helpline | 1124 |
| Toll-Free Support | 0800-02345 |
Email Contacts
| Purpose | Email Address |
|---|---|
| General Complaints | esewa-punjab@punjab.gov.in |
| Backup / Press Inquiries | dipr@punjab.gov.in |
Social Media (For Updates)
Although you cannot file a complaint directly on social media, you can get updates from these official pages:
- X (Twitter): @CMPunjabPK
- Facebook: CM Punjab Official
Note:
Currently, there is no official WhatsApp number available to file complaints directly, so avoid sending sensitive information on random WhatsApp numbers unless confirmed from the Punjab Government’s official website or app.
Also Read: CM Punjab Schools on Wheels Initiative – A New Path to Education
Maryam Nawaz’s Leadership & Public-Friendly Reforms
Maryam Nawaz Sharif, the Chief Minister of Punjab since February 23, 2024, is known for her focus on public service and digital governance. She is also the Leader of the House and a member of the Women Parliamentary Caucus in the Punjab Assembly.
As CM, one of her main goals is to make the government more open, fast, and helpful for the people. The CM Punjab Complaint Cell is part of that vision. She wants every citizen to feel heard, no matter where they live — in a big city or a small village.
Under her leadership, the Punjab government has started many reforms, including:
| Reform / Service Launched | Purpose |
|---|---|
| CM Complaint Cell | To receive and solve public complaints |
| Connect Punjab App | To offer digital access to services |
| 1124 Emergency Helpline | For fast action on road or safety issues |
| E-Appointment System (1076) | To book government visits without waiting |
| Youth, health & education projects | To improve life for students and poor families |
Maryam Nawaz believes in using technology to solve old problems. That’s why her government is moving many services online, like complaints, land records, and appointments.
Did You Know?
Her father is Muhammad Nawaz Sharif, the former Prime Minister of Pakistan. But Maryam has made her own mark in Punjab politics through youth-focused and people-centered reforms.
Benefits of Using Punjab Complaint Cell
The CM Punjab Complaint Cell is not just for filing a complaint — it gives people real power to speak up and get help. In the past, many people had to wait for months or didn’t know where to complain. Now, things are changing.
Here are the main benefits of using this system:
Easy to Access
You don’t need to go to any office. You can call from your phone, send an email, or use the mobile app. Even if you live in a village, you can still get support.
24/7 Helpline Support
The main helpline 1100 is open all day, every day. That means you can report your issue anytime, even on holidays or weekends.
Fast Response
After you file a complaint, you get a tracking number. The department checks your issue and sends an update. Many complaints are solved in 3 to 7 working days.
No Sifarish Needed
You don’t need any reference or political link. The system is open for all, rich or poor, educated or not.
Transparent Process
You can check your complaint status online. This makes the system fair and trustworthy. Nobody can hide or ignore your case.
Useful for Many Services
| Where You Can Use It | Examples |
|---|---|
| Health Services | Poor treatment in hospital |
| Education | No teacher or bad school staff |
| Police or Law Issues | Delayed FIR or corruption |
| Utility Services | Water, gas, or electricity issue |
| Transport | Problems in buses, roads, etc. |
In short, the Punjab Complaint Cell helps bring the government closer to the people. It is one of the best steps taken by CM Maryam Nawaz to make sure no one is ignored.
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FAQs – Common Questions About CM Punjab Complaint Cell
Q1: What is the CM Punjab Complaint Cell WhatsApp Number?
Ans: Right now, there is no official WhatsApp number announced by the Punjab government. You should use helpline 1100, email, or the Connect Punjab App to file your complaint safely.
Q2: Is the helpline number 1100 free?
Ans: Yes, it is a toll-free number. You can call anytime without paying any charges.
Q3: Can I file a complaint without visiting the office?
Ans: Yes, you don’t need to visit any office. You can complain by calling, emailing, using the app, or the online portal.
Q4: How long does it take to solve a complaint?
Ans: It depends on the type of issue. Usually, complaints are solved within 3 to 7 working days. Emergency issues may get faster responses.
Q5: Can I track my complaint?
Ans: Yes! After submitting your complaint, you will get a tracking number. You can use this number to check the status online or by calling back.
Q6: What kind of issues can I report?
Ans: You can report problems related to health, education, transport, police, corruption, and other government services.
Q7: Can I send proof like photos or documents with my complaint?
Ans: Yes. When you file online or through email, you can attach documents, pictures, or videos to support your complaint.
Q8: Is this service available on weekends?
Ans: The helpline 1100 and email support are available 24/7, even on holidays.
Conclusion – Final Words on CM Punjab Complaint Cell WhatsApp Number
The CM Punjab Complaint Cell is a great step by the Punjab government under the leadership of Maryam Nawaz Sharif. It gives normal people a voice and a way to report their problems easily. Whether you live in a big city or a small village, you can now file complaints from your home.
Even though there is no official WhatsApp number yet, there are many other working options like:
- Calling helpline 1100 (24/7)
- Sending an email
- Filing a complaint online
- Using the Connect Punjab App
This system is fast, fair, and free. You don’t need any political reference or bribe. Just call or write your issue, and you will be heard.
If in the future a WhatsApp number is launched, it will be shared on the Punjab Government’s official website and apps only. Until then, avoid fake numbers on social media. In the end, this complaint cell is not just a phone number or email — it is a way to make the government more helpful, transparent, and close to the people.
